Website Terms of Use


Website Terms and Conditions of Use

Please read these terms of use carefully before you start to use the Real Insurance Group Limited (Or one of its trading styles) website.  We reserve the right to make changes to the website or to these conditions of use at any time. This does not affect your statutory rights as a consumer.

All information and material including data, images, text and audio on the Site is the property of Real Insurance Group Limited and/or its licensors and is subject to copyright.  All trademarks on the Site are the property of Real Insurance Group Limited and/or its licensors.

Information about us

Real Insurance is a trading name of Real Insurance Group Limited (“We”), and our website is We also host and supply additional websites to promote our product ranges (Identified as Trading Styles) specific to business sectors and business types.

We are registered in England and Wales under company number 2690266, and have our registered office and main trading address at;

Real Insurance Brokers Limited
Millennium House
Sovereign Way
United Kingdom
NG18 4LQ

We are Authorised and Regulated by the Financial Conduct Authority under Number: 301589

We can be contacted by;

  • The above postal address
  • Entering details on the Contact Us page of this website
  • Emailing
  • Calling us on 01623 889530

Privacy Policy

We take your privacy very seriously and at all times comply with GDPR Legislation with regard to your privacy. A copy of our detailed Privacy Policy is accessible from the base of our home page via the link entitled “Privacy Policy”.


Any complaint is taken very seriously, and we endeavour to respond to complaints as soon as possible. . A copy of our detailed complaints Policy is accessible from the base of our home page via the link entitled “Complaints”.

If you have any questions regarding a complaint and/or a general enquiry please do let us know using any of the above contact points

Customer Reviews and Testimonials

By writing a Customer Review or testimonial, you acknowledge that any review, testimonial, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.

You also undertake that any review, testimonial, feedback or rating that you write shall:

  • Comply with applicable law in the UK and the law in any country from which they are posted
  • Be factually accurate
  • Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving.
  • Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence.
  • Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
  • Not be used to impersonate any person, or to misrepresent your identity
  • You agree to indemnify Real Insurance Group Limited and will not hold us responsible for any claim or action brought by third parties, arising out of or in connection with any review, testimonial, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
  • You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews or testimonial posted by you. We reserve the right to publish, edit or remove any reviews or testimonial without notifying you.


Real Insurance Group Limited (and all its trading styles) take every effort to ensure that all the information on this website (and all its trading styles) is correct, accurate and up to date.

Real Insurance Group Limited (or any of its trading styles) shall not be held liable to any individual or business for damage or loss which may have occurred from the use of any matter contained in this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Real Insurance Group Limited (or any of its trading styles) make no representation or will not be held liable for any action placed upon the website from any other locations.

Real Insurance Group Limited (or any of its trading styles) assume no responsibility whatsoever for any links to the internet or other third party websites from its website. Once you activate these links you will leave this website and Real Insurance Group Limited (or any of its trading styles) will not be responsible or liable for content of any other website visited as a result.

Intellectual Property Rights

We are the owners or the licensee of all intellectual property rights in our site and in the material publishing of it. Works (including; text, graphics, logos, banners, images, buttons, underlying source code and software) are protected by copyright laws and treaties around the world. All such rights are reserved.

Any Use (including copying, reproduction, duplication, transmission or display of the content on this website), without the express written permission of Real Insurance Group Limited for purposes other than the viewing of information or for ordering purposes is strictly prohibited.

You must not modify the paper or digital copies of any material you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our Status (and that of any identified contributors) as the author of materials on our site must always be acknowledged. You must not use any part of material within our site for commercial purposes without obtaining licence to do so from us or our licensors.

Real Insurance Brokers Limited
Registered in England and Wales company number 2690266.
Registered Offices: Millennium House, Sovereign Way, Mansfield, Nottinghamshire NG18 4LQ.
Real Insurance Group is authorized and regulated by the Financial Conduct Authority.
FCA firm reference number 301589

Useful Links


Financial Ombudsman Service:

 Document No: REAL\DR\007       Dated: 12/10/2020        Revision: 3

0330 058 0260

  • This field is for validation purposes and should be left unchanged.

Talk to a member of our specialist insurance broking team today

Real Insurance Brokers UK
Real Insurance Brokers UK